Step-by-step guide

Your landing screen when you log in — a quick snapshot of the clinic.

• Staff, Doctors, and Receptionists counts at a glance
• Bookings this week — online and walk-in bookings shown together
• Your subscription plan and renewal date
• Public booking links — one per doctor, with a copy button. Share this directly with patients; their live queue-tracking link is generated automatically once they book, nothing extra to share.

Add a new doctor or receptionist to the clinic from here.

• Pick the role first — Doctor or Receptionist — the form adjusts to match
• Consultation fee and minutes are optional, and only apply to doctors
• Check "Primary doctor for this clinic" if this is the main/default doctor

Each staff member has a three-dot menu for quick actions.

• Edit — update their details
• Deactivate — removes their access without deleting their history

Set a doctor's working hours for a whole date range in one go, instead of day by day.

• Select the doctor from the pill at the top if the clinic has more than one
• The weekly view underneath shows all shifts and leave for that doctor at a glance
• Pick a start and end date, set the shift block, and use "Add another block" for split hours — like a morning and an evening shift

Mark a doctor unavailable for a date — full day or partial.

• Full day pauses online booking for that date entirely
• Partial leave lets you set specific hours the doctor is out instead
• Already-booked patients stay in the queue — this only affects new bookings, not existing ones

Removing a shift or a leave entry always asks you to confirm first.

• Deleting a shift only removes that specific block — already-booked patients on that date aren't affected
• Removing a leave entry resumes online booking normally for that date

A read-only view of the clinic's current plan.

• Shows plan name, status, renewal date, billing amount, and payment status
• Renewing or cancelling isn't done from this page — that's handled by your ClinixLine administrator

The main controls for how booking and the live queue behave, clinic-wide.

• Online booking — lets patients book themselves via the public page
• Walk-in booking — lets front-desk staff add walk-ins directly to the queue
• Booking window — how many days ahead patients can book (0 means same-day only)
• Default booking date — which date the public booking page opens to by default
• Show live queue — controls whether patients can publicly track their position
• Auto-call next patient — automatically advances the queue once a consultation is completed
• Nothing here saves automatically — click "Save changes" when you're done

Your own personal details as the clinic admin.

• Update your own name, mobile number, or email here
• This is about YOUR account specifically, not the clinic's shared settings